Terms of Service
Welcome to True You Collective (“we,” “our,” “us”). By accessing or using our website (https://trueyoucollective.com), booking our services, or interacting with us, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
1. Services & Medical Disclaimer
Wellness Services: True You Collective provides non-invasive wellness therapies, including but not limited to Red Light Therapy, Infrared Sauna, Vibroacoustic Therapy, and integrated multi-modality circuits.
Not Medical Advice: All content on this website and services provided by True You Collective are for informational, educational, and general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, nor do they replace professional medical advice.
Consultation: Always consult with a licensed physician or healthcare provider before starting any new therapy, especially if you are pregnant, have a medical condition, or use medical implants.
2. Appointments & Booking
Reservations: Appointments can be booked through our website or connected scheduling platforms (e.g., GoHighLevel).
Cancellations & Rescheduling: We require notice for cancellations or rescheduling as outlined during the booking process. Failure to provide adequate notice may result in a cancellation fee or forfeiture of the session.
Memberships & Packages: Memberships and multi-session packages are non-transferable, subject to their specific billing cycles, and renewed automatically unless canceled according to your agreement terms.
3. SMS/Text Messaging Terms
By providing your phone number to True You Collective, you explicitly agree to receive transactional and marketing text messages (SMS/MMS) from us.
Message Types: Appointment reminders, booking confirmations, account updates, and special wellness offers.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan. Message frequency varies.
Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any message. You will receive a single confirmation message verifying your unsubscribe request.
Support: For SMS assistance, reply “HELP” to any text message or reach out via our contact page.
Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
4. Intellectual Property
All original content, logos, branding, graphics, website text, and media on https://trueyoucollective.com are the exclusive property of True You Collective and protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
5. User Conduct & Submissions
When submitting contact forms, leaving reviews, or uploading media to our site:
You agree not to upload content containing harmful code, EXIF GPS data you do not wish to share, or inappropriate, defamatory language.
We reserve the right to remove any comments or submissions deemed inappropriate or harmful.
6. Third-Party Links & Embedded Content
Our website may include links to third-party tools (such as booking platforms or payment gateways) and embedded content (e.g., videos, images, maps). Third-party sites operate under their own terms and privacy policies. True You Collective is not responsible for the content, privacy practices, or security of external websites.
7. Limitation of Liability
To the fullest extent permitted by law, True You Collective, its owners, operators, and staff shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of:
Your use or inability to use our website or services.
Any health-related outcomes resulting from the use of our wellness therapies.
Unauthorized access to or alteration of your data transmissions.
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information and SMS data. Please review our Privacy Policy for details.
9. Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time. Any changes will be posted directly on this page with an updated "Effective Date." Continued use of our site or services after changes are posted constitutes acceptance of those changes.
10. Contact Us
If you have questions or concerns regarding these Terms of Service, please contact us at:
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